Privacy Policy
THRIVE Coworking
Last Updated: August 6, 2026
1. About THRIVE and This Privacy Policy
THRIVE operates coworking spaces and flexible workspace solutions across multiple states. Each location is operated by a separate legal entity. Those entities are referred to collectively in this Privacy Policy as “THRIVE,” “we,” “us,” or “our.”
This Privacy Policy explains how we collect, use, share, and safeguard personal information relating to members, guests, prospective members, and visitors to our website at workatthrive.com. It also describes your rights and choices regarding your personal information.
Our current locations and the legal entity operating each are listed in the table below:
| State | Legal Entity | Location Address |
|---|---|---|
| Alabama | Thrive OC Birmingham AL, LLC | 1301 First Avenue South, Birmingham, AL 35223 |
| Georgia | Grow 2, LLC | 12540 Broadwell Road, Suite 2201, Milton, GA 30004 |
| Georgia | Grow 2, LLC | 44 Milton Avenue, Alpharetta, GA 30009 |
| Georgia | Grow 2, LLC | 10 Roswell Street, Alpharetta, GA 30009 |
| Georgia | Thrive OC Gainesville GA, LLC | 100 Main Street SW, Gainesville, GA 30009 |
| Georgia | Thrive OC Suwanee, LLC | 500 Buford Highway, Suwanee, GA 30024 |
| Georgia | Thrive OC Cumming GA, LLC | 2100 Westshore Drive, Cumming, GA 30041 |
| Georgia | Thrive OC Snellville GA, LLC | 2245 Wisteria Drive SW, Snellville, GA 30078 |
| Georgia | Thrive OC Duluth GA, LLC | 3176 Main Street, Duluth, GA 30097 |
| Georgia | THRIVE Coworking* | 1015 Alpharetta Street, Roswell, GA 30075 |
| Georgia | Thrive at Canton, LLC | 225 Reformation Pkwy Suite 200, Canton, GA 30114 |
| Georgia | Thrive at Canton, LLC | 130 E Main St Suite 200, Canton, GA 30114 |
| North Carolina | Thrive OC Holly Springs NC, LLC | 300 S Main Street, Suite 212, Holly Springs, NC 27540 |
| North Carolina | THRIVE Coworking* | 505 W Franklin Street, Chapel Hill, NC 27516 |
| North Carolina | Thrive OC Greensboro NC, LLC | 111 W Lewis Street, Greensboro, NC 27406 |
| North Carolina | Thrive OC Greensboro NC, LLC | 111 Bain Street, Greensboro, NC 27406 |
| Ohio | Thrive OC Columbus OH, LLC | 470 W Broad Street, Columbus, OH 43215 |
| South Carolina | Thrive OC Greenville SC, LLC | 104 South Main Street, Greenville, SC 29601 |
* Entity information for this location will be disclosed upon request.
2. Information We Collect
We collect personal information in the following ways:
A. Information You Provide Directly
When you visit one of our spaces, book a tour, reserve workspace, sign up for membership, create an account, or contact us, you may provide:
- Full name, email address, and phone number
- Business name and job title or professional information
- Billing address and payment information (payment card data is processed by our PCI-compliant payment providers; we do not store full card numbers)
- Messages, inquiries, and other communications you send us
- Member account profile information
B. Information Collected Automatically
When you visit our website, we automatically collect:
- IP address and approximate geographic location derived from IP address
- Device type, operating system, browser type and version
- Pages viewed, links clicked, session duration, and referring website
- Advertising interaction data (e.g., ad clicks, conversions) via third-party pixels
C. Audio/Visual Information
We operate security cameras at our locations for the safety and security of our members and staff. Additionally, as described in Section 4, telephone calls may be recorded.
D. Information from Third Parties
We may receive information from advertising platforms (Google, Meta/Facebook/Instagram, LinkedIn) when you interact with our ads or visit our website via an ad link. This may include referral data and ad-interaction information.
3. How We Use Your Information
We use the information we collect to:
- Provide, manage, and administer your membership, workspace reservation, or other services
- Process payments and send billing-related communications
- Respond to inquiries and provide member support
- Send transactional communications such as booking confirmations and account notices
- Send marketing and promotional communications about our services, events, and offers (where you have consented or where permitted by applicable law)
- Improve our website, services, facilities, and member experience
- Conduct internal analytics, reporting, and business operations
- Ensure the safety and security of our spaces, members, and staff
- Comply with legal and regulatory obligations
- Enforce our Terms of Service and other agreements
4. Call Recording Notice
NOTICE — CALLS ARE RECORDED: Telephone calls to and from THRIVE locations and our customer service team may be recorded or monitored for quality assurance, training, compliance, and operational purposes. By calling us or receiving a call from us, you acknowledge and consent to such recording or monitoring.
If you prefer that your call not be recorded, please let us know at the beginning of the call. You may also contact us by email at info@workatthrive.com or by visiting any of our locations in person.
Call recordings are retained only for as long as necessary for the purposes described above or as required by applicable law. Access to recordings is restricted to authorized personnel.
5. SMS / Text Message Communications
With your prior express written consent, THRIVE may send you SMS (text message) communications, which may include:
- Account notifications, booking confirmations, and appointment reminders
- Announcements about events and community happenings at your location
- Promotional offers, updates, and news about THRIVE services
Message Frequency: Message frequency varies based on your account activity and preferences.
Message and Data Rates: Standard message and data rates from your mobile carrier may apply.
You may opt out of SMS communications at any time by:
- Replying STOP to any text message from THRIVE
- Emailing us at info@workatthrive.com
- Calling us at (404) 234-4762
After opting out, you may receive one final confirmation message. Reply HELP to any message or contact us directly for assistance.
Your consent to receive SMS is not a condition of purchasing any THRIVE product or service, and you may revoke your consent at any time. We do not sell or share your phone number with third parties for their own marketing purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze site traffic, enhance your experience, and serve relevant advertising. We deploy technologies from the following providers:
- Google Analytics — website usage and performance analytics
- Google Ads — advertising campaign and conversion tracking
- Meta Pixel (Facebook / Instagram) — advertising campaign and conversion tracking
- LinkedIn Insight Tag — advertising campaign and conversion tracking
- Call tracking software — to attribute inbound phone calls to marketing campaigns
Your Cookie Choices
You may opt out of interest-based advertising and analytics through the following:
- Google Analytics: tools.google.com/dlpage/gaoptout
- Google Ads: adssettings.google.com
- Meta: facebook.com/ads/preferences
- LinkedIn: linkedin.com/psettings/advertising
- Industry-wide opt-out: optout.aboutads.info (Digital Advertising Alliance)
Global Privacy Control
We honor Global Privacy Control (GPC) signals. If your browser or device transmits a GPC signal when you visit our website, we will treat it as a request to opt out of sharing your personal information for targeted advertising purposes.
Your Privacy Choices
Do not sell or share my personal information
Turning this on stops our analytics, advertising, and call-tracking tags from loading at all in this browser — Google Analytics, Google Ads, Meta, LinkedIn, and CallRail. The live chat widget still loads, along with the analytics its provider runs inside it, because that is what makes chat work. Your choice is stored on this device, so set it again on other browsers and devices, or if you clear your browser storage.
If your browser sends a Global Privacy Control signal, we honor it automatically and this box will say so. In that case we turn off advertising and call tracking but keep basic first-party analytics, because Global Privacy Control is an opt-out of sale and sharing rather than of all measurement. Use the button above if you want everything off.
7. How We Share Your Information
Service Providers: We share information with vendors who perform services on our behalf — including payment processing, email delivery, CRM and member-management platforms, website hosting, IT services, and analytics. These vendors are contractually required to use your information solely as directed by us and to maintain appropriate security safeguards.
Advertising Partners: We share limited data (such as hashed email addresses and website activity) with Google, Meta, and LinkedIn for advertising and conversion-tracking purposes. Under some state privacy laws, this may constitute “sharing” for cross-context behavioral advertising, and you may opt out as described in Section 6.
Legal and Safety Disclosures: We may disclose information when required by law, court order, or valid legal process, or when we reasonably believe disclosure is necessary to protect the rights, property, or safety of THRIVE, our members, or the public.
Business Transfers: If a THRIVE Entity is involved in a merger, acquisition, sale of assets, or similar transaction, personal information held by that entity may be transferred. We will notify affected individuals of any material change in ownership or control of their personal information.
We do not sell your personal information for money.
We do not sell or share your personal information for use in training artificial intelligence systems.
8. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Right to Know / Access: Request information about the categories and specific pieces of personal information we have collected about you, and how we use and share it.
- Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
- Right to Correct: Request correction of inaccurate personal information we hold about you.
- Right to Opt Out: Opt out of the sharing of your personal information for targeted advertising purposes (see Section 6 for cookie-based opt-outs).
- Right to Non-Discrimination: We will not discriminate against you — for example, by denying services or charging different prices — for exercising any of your privacy rights.
To submit a privacy rights request, please contact us using the information in Section 12. We may need to verify your identity before processing your request. We will respond to verifiable requests within 45 days of receipt; if additional time is required, we will notify you.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain business records, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Call recordings are generally retained for a limited period (typically 90 days) unless a longer retention period is required for a specific business, legal, or dispute-resolution purpose.
10. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, and destruction.
Payment information is processed by PCI-compliant third-party payment providers; we do not store full payment card numbers on our systems.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us at info@workatthrive.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on our website.
Your continued use of our website or services following any update constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
THRIVE Coworking
Email: info@workatthrive.com
Phone: (470) 275-1695
For inquiries specific to a particular location, the applicable legal entity is identified in Section 1. We will route your inquiry to the correct entity as needed.